Right-click on the User folder, and choose Reveal in Finder (macOS) or Reveal in Explorer (Win) Open Scripts panel (Window > Utilities > Scripts) Start InDesign 2022 (or your older version) If you want to to protect a backup copy, do this: Startup Alert: Delete InDesign Preference files? Press Cmd+Opt+Ctrl+Shift (macOS) or Ctrl+Alt+Shift (Win). Press modifier keys immediately as/after you click on the InDesign icon. InDesign will write a new set of preferences. Simply delete them (or move them elsewhere) and restart. Turn this off.Ĭustom preferences are written to file each time you quit InDesign, but can get corrupted if it crashes. While installing, Import previous settings and preferences seems to trigger operational issues for some. This will tell you whether or not the user account is corrupted. With admin privileges, create a new user and launch InDesign. The Component Information dialog can tell you potentially useful info about the history of your file. Hold down the Cmd key while you choose InDesign > About InDesign (Mac), or the Ctrl key while you choose Help > About InDesign (Win). Missing the File Info dialog? Locate and delete the DVADialogPrefs.xml file and restart InDesign 2021. If it works, then load the browser and see if it breaks. Usually caused by a 3rd-party software, possibly a browser plug-in. InDesign 2017 and newer is better at network drives. But, if you are having trouble, try packaging the InDesign file (File > Package) to a folder on your local hard drive, and work local. Working on a network server drive can work OK. There is a Check Box to “Hide fonts based on language settings.” Also “Restore default font settings” will help in case you delete fonts you needed.įont Doctor can diagnose and repair fonts, a common reason for crashing.ĭo you get the same problem in a new file, or does it only happen in one problem file? This can help you determine if its the InDesign application or a corrupt file. Cmd+Opt+/ (macOS) or Ctrl+Alt+/ (Win) will force InDesign to recompose the text and also refreshes the screen.
#Reset preferences adobe cc mac windows 10
Some Windows 10 users manually empty the Temp folder on a regular basis. Quit InDesign, restart your computer, and try to start it again, with no other programs running.īefore you start any programs, try running housekeeping operating system utilities like DiskWarrior or CCleaner before starting InDesign again. You need at least 16GB of RAM to run effectively. Is the problem the InDesign application, or something wrong with your file? InDesign won’t start, or file won’t open, or file opens and crashes, or crashes on same page? What do you do when InDesign 2022 (and past versions) is crashing? Here is a checklist of ideas:
#Reset preferences adobe cc mac how to
How to reset preferences as well as a step-by-step checklist strategy of what to do when your InDesign app crashes or your document becomes corrupted. Adobe InDesign 2022 Troubleshooting How-to Guide
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